As we continue to adjust to government restrictions around COVID-19, please allow 3-4 working days for dispatch. If you have any questions, please do not hesitate to get in touch via our contact form.


Shipping Costs

Shipping costs are charged at the price that we pay and this is calculated at the checkout stage, depending on the size and weight of your total order. This means that we can ensure all our profits go directly back to The Connection at St Martins and towards helping our clients to recover. 

How Long Will It Take?

All of our parcels are sent by second class delivery, and are typically delivered within 2-3 working days, including Saturdays. Please allow 3-4 days for dispatch as we continue adjusting to the Government restrictions around COVID-19. Orders placed over the festive period could take slightly longer to arrive due to delays experienced by Royal Mail. At this stage we are only able to ship to addresses within the UK, but in the future we hope to be able to ship worldwide.


Each order is parcelled in carbon neutral mailing bags. Our bags are produced from sugar cane, one of the greenest materials around, and grown on reclaimed wasteland. They possess all the durability and strength of standard mailing bags, but are much kinder to our planet! Clothing will be wrapped in FSC-approved tissue paper and drinkware will be wrapped in recycled corrugated paper to protect them whilst they are on their way to you. All of our packaging can be placed in standard household recycling waste.


If you have any further questions, please check out our FAQs. If you can't find the answer you are looking for, please send us an email via our contact form here.